Shipping Policy
Shipping Policy
At Glowmmy, we know you're excited to receive your order, and we're committed to getting it to you as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Please note that processing times may be longer during holidays, promotions, or periods of high demand.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 5–12 business days
- Australia & New Zealand: 7–15 business days
- Europe: 7–15 business days
- Rest of the World: 10–20 business days
Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Glowmmy is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Glowmmy cannot guarantee recovery of lost or stolen packages.
If you believe your package has been lost in transit, please contact us and we will do our best to assist you.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.
These fees are the responsibility of the customer and are not included in the product or shipping price.
Delayed Orders
While we strive to meet all estimated delivery windows, delays can occasionally occur.
If your order has not arrived within the expected timeframe, please contact us and we'll be happy to investigate.
Contact Us
If you have any questions about shipping or your order, please contact us at:
We're always happy to help.